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The customer changed its instructions: instead of the standard delivery address it requested a specific and unusual delivery address.
The sales order is in confirmed state and I am not able to change the address.
Is there a simple way to do the modification of address?
Not that I know of. As far as I know it is intended that nothing can be adjusted once a sales order is confirmed.
Perhaps you could change the address on the delivery order that is generated? Would that be sufficient?
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
I encountered the same issue.
Did you find a solution to this?