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How to get the helpdesk's functions under OpenERP ?

By
Hakkam Yassine
on 7/23/14, 10:19 AM 642 views

I installed the "Issue Tracker" and the "CRM" modules in my Odoo App. But I didn't get the icon/function of helpdesk in my App menu ! Can you help me please because I wanna maipulate the tickets and all the things related to the HelpDesk. Any suggestions please ?

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Juan José Scarafía
On 7/23/14, 10:30 AM

Hi Hakkam,

Have you check the box of Technical Features? Try checking it, so you can edit and manipulate all the things.

Regards,

Juan José - Ing ADHOC

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Alexander
On 11/13/14, 5:36 AM

Hi

There is website_helpdesk module? I watched this video http://www.youtube.com/watch?v=r1XFm3DIYuQ - excellent functionality! But do not found this in modules in latest Odoo 8, is it deprecated? 

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Koffi KPONOUGLO

--Koffi KPONOUGLO--
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--Koffi KPONOUGLO--

Koffi KPONOUGLO

Koffi KPONOUGLO
On 7/23/14, 10:28 AM

Hi Yassine,

install crm_helpdesk module. You will get the icon/function of helpdesk in your App menu.

 

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Asked: 7/23/14, 10:19 AM
Seen: 642 times
Last updated: 3/16/15, 8:10 AM