Odoo Help


This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


How to change the « from » field when we send a mail to customer?

Pascal Tremblay
on 4/15/15, 9:16 AM 544 views

Hello all,

How to get my company name (La Page PT) instead of my email (info@lapagept.com) when the customer receive my mail from Odoo 8?

Thanks for your idea.

Do you have a user configured with this email id? If so, try changing the name of the user. As far as I know, the sender name shows the name of the user or partner associated with the email id. For example, if you send an email from the administrator's email id, the mail should show sender as Administrator by default. I could be wrong, but this is what I have observed.

Shawn Varghese
on 4/16/15, 1:02 AM

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

1 follower(s)


Asked: 4/15/15, 9:16 AM
Seen: 544 times
Last updated: 4/16/15, 1:02 AM