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How to change emails send when creating claims?

Bart van der Meer
on 2/13/13, 7:42 AM 965 views

How can you modify the email templates when a claim or a support issue is created ?

Aline Preillon (apr)
On 2/13/13, 10:26 AM

You can give Technical access right to the admin user (Settings/Users/Users, second tab). Then go to Settings/Technical/Email/Templates, you would find the claim Template and modify it

In v.7 Settings/Technical/Email/Templates does not contain claim template. Where i can see sample claim template?

on 3/22/13, 6:44 AM

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Asked: 2/13/13, 7:42 AM
Seen: 965 times
Last updated: 3/16/15, 8:10 AM