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how to cancel pos orders?

on 6/9/15, 10:12 AM 2,637 views


I wanna know how I can cancel pos orders in paid or done state. It exists the cancel state and I have seen a cancel button in videos but I can't see it. Help plis.

On 6/9/15, 7:54 PM

It depends. If the order is a new still not paid/invoiced one  you can delete it from the "more" menu. If it was already closed the fastest way to "cancel" a Pos order is to create a new one with a negative value. Your money will back instantaneously. 

Practically speaking, If you sold 1 item you can create an order with -1 item. If you want completely pull out the order from your database you need to edit the journal entry with the help of Cancel Journal Entries ( account_cancel module):

Allows canceling accounting entries.
This module adds 'Allow Canceling Entries' field on form view of account journal. If set to true it allows user to cancel entries & invoices.


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Asked: 6/9/15, 10:12 AM
Seen: 2637 times
Last updated: 3/11/17, 1:29 AM