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If we send a quotation or confirm a sales order, confirmation is send to the contact (mostly a purchaser) of the company, who send us the order or requests a quotation. The confirmation should be adressed to this contact. The quotation or sales order should be linked to the company. How to establish this?
More info: If we use the contact as "customer", the sales order / quotation is linked to this contact, not to the company anymore. I cannot use invoice or delivery address, because they can be different too.
Please read (at least) and (if possible) review the suggested changes and give your feedback.
'Incorrect handling of contact/companies for invoicing and related purposes' at
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|Asked: 4/23/13, 3:55 PM|
|Seen: 2580 times|
|Last updated: 3/16/15, 8:10 AM|