Odoo Help

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Yves Goldberg
On 7/21/14, 5:54 PM

same interest here. anyone?

Same here! Somebody is able to create a new public user?

Pascal Tremblay
on 11/3/14, 6:52 PM
0
grayson
On 3/4/15, 12:19 PM

Hello, I was able to set the public user as active from the back-end in Settings > Users. You need to do an advanced Search and filter "Active = False" and then you can get it it's record and set it Active. So far, I have not needed to set a password for this user.

Also I noticed that you want to make sure to refresh the page of the help-desk user's browser as it's session will expire after 15-ish minutes inactivity and the "Chat with us" button will disappear on the front-end if there are no active help-desk users online.

grayson
on 3/4/15, 12:49 PM

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Asked: 6/24/14, 3:17 PM
Seen: 6377 times
Last updated: 10/17/15, 2:08 AM