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How openERP handles phonecall and leads analysis? Not in the book.

crm
By
Mohammad Zi
on 9/19/13, 5:13 AM 538 views

Hi,

I can see that we have two leads analysis and phone-call analysis, fields like delays to open and delays to close.

How does the system calculates it ? I checked the openERP book as well and In page 39 they only mentioned that it can calculate this and that but they didn't mention how the system calculates it.

Regards

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Asked: 9/19/13, 5:13 AM
Seen: 538 times
Last updated: 3/16/15, 8:10 AM