Odoo Help


How does the customer pay an invoice without sign-up?

on 11/21/13, 4:58 AM 2,748 views

Currently, when i send customer's an email with the PayPal link and the "View Invoice" button, they always have to sign-up before viewing the invoice.

I want to: 1. Have the option of the PayPal button in the email. And 2. Have the customer view the invoice online alseo.

However: I do NOT want the customer to sign up as a user. Just view the invoice online.

This is such an easy feature that every cloud based accounting app has, why is this so difficult to figure out?

Are you using OpenERP on OpenERP's Cloud or did you install it locally on your own server? Are you using a single-sign-on mechanism like oauth or not? If yes, which one and do you host the authentication system or does somebody else?

Fabrice Henrion (fhe)
on 11/21/13, 5:31 PM

Vanilla install on Windows 7 x64. Installed invoicing app. Sent an email with portal on and off to customer. Customer can't view invoice without signup. I am sure there is a setting somewhere i missed,

on 11/21/13, 6:19 PM

Fabrice Henrion (fhe)

--Fabrice Henrion (fhe)--
| 7 7 9
San Francisco, United States
--Fabrice Henrion (fhe)--

Director Odoo Americas

Fabrice Henrion (fhe)
On 11/22/13, 6:22 PM

By default, the authentication system will be an oauth hosted by openerp.com. You can see this in Settings > Configuration > General Settings > Authentication. You can uncheck this option: "Use external authentication providers, sign in with google, facebook, ..."

Its unchecked, customers still have to sign in to pay an invoice.

on 11/22/13, 8:04 PM
On 11/26/13, 1:14 AM

Any updates on this?


Mariusz Mizgier

--Mariusz Mizgier--
| 4 1 7
SOPOT, Poland
--Mariusz Mizgier--

OpenERP developer

Mariusz Mizgier
On 11/26/13, 3:36 AM

I guess there is no chance to obtain this in an easy way. OpenERP works that with an e-mail you send, it sends also an attached e-mail invoice pdf (that is what you get with default template Invoice - Send by Email). Otherwise, noone will be able to see an invoice without registering with the system - it is designed that pdf is directly connected to an object inside OpenERP, so without authorising you will not be able to watch it. One way to avoid this is copying it on the other web localization (like http server) and pasting that link within the mail, but i guess that is not what you want to see. Maybe a writing a Python function to do that might do the trick.

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Asked: 11/21/13, 4:58 AM
Seen: 2748 times
Last updated: 3/16/15, 8:10 AM