How Do You Use Website Mail Channels?

Bruce Letterle

I enabled the Website Mail Channels module that comes with Odoo 13. Then, assuming it was Discuss channels I created a channel and set it to be available to everyone. Going to the Mailing Lists page that the module created on my website I expected to see that new channel listed. The page is blank. I cannot find any instructions for this module, so what am I doing wrong?

1 Answer
Paresh Wagh
Best Answer

Hi Bruce:

You need to configure an Alias Domain and specify a email Alias id for the Channel for it to appear in Mailing Lists on the website.

Here are some pointers on where to configure these:

  • Activate Developer Mode
  • Go to Settings > General Settings > Discuss
    • Select External Email Servers
    • Specify Alias Domain
  • Go to Discuss
    • Add the new Channel and configure the following in it's Settings
      • Select Send messages by email
      • Specify Email alias (the text box before the @ sign
  • Post some messages to the Channel

The mailing list and it's messages will now be visible in the Mailing List page on the website.

Hope this helps.