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Let's say I am  a boss/CEO and gave a big business gift (a car) to one of my cusutomers. I want to write an Internal Note on that customer that I gave him a gift. So far so good, I know how to do that.

BUT, my question is: How do I prevent other users from seeing that Internal Note? (let's say I don't want the to complain bla bla bla)

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you can set the access control list or record rule

you can see the example in the sales order

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