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How do I correct incoming mail error via Postfix running on local server?

Mark Hayles
on 8/10/14, 8:28 PM 2,223 views


I have installed and configured Postfix as a local mail server running alonside V7. Outbound mail works fine. But I am confused by the configuration steps for the Incoimng Mail server in the openerp_mailgate.py and the additional steps in Postfix /etc/postfix/virtual and /etc/postfix/virual_aliases.

When sending mail to the incoming server - e.g. from gmail to an openerp alias,  the return error reads: 550 5.1.1 <email@domain.com>: Recipient address rejected: User unknown in local recipient table. I have a FQDN and poitnting MX records correctly.

Please can someone give me a basic step (sequence) of the actions to properly configure the incoming server using local Postfix.

Many thanks in advance

Thats postfix saying the user dosent exist. I would offer more help but my knowledge is limited

Aiden Andrews-McDermott
on 9/22/14, 7:57 PM
Manuel Moura
On 5/28/15, 4:28 AM

Hi Mark,

I have the py script working fine in my Odoo V8 (Ubuntu 14.04 LTS).

The steps that I remember I had to follow were:

1. Send the "openerp_mailgate.py" file to "/usr/lib/python2.7/dist-packages/openerp/addons/mail/static/scripts/" folder.

2. Check if the py script file is already with the correct ownership: "chown odoo: openerp_mailgate.py"

3. Check if the file mode is the correct one: "chmod 755 openerp_mailgate.py"

4. Inside the openerp_mailgate.py file:


OPENERP_DEFAULT_PASSWORD = 'the password for user admin'

OPENERP_HOSTNAME = 'localhost'


OPENERP_DEFAULT_DATABASE = 'the odoo database that you are configuring'

MAIL_ERROR = 'I put the email address of your email server admin'

MAIL_SERVER = 'localhost'


MAIL_ADMINS = ('I put the email address of my email server admin',)

5. In the aliases file:

xyz: "| /usr/lib/python2.7/dist-packages/openerp/addons/mail/static/scripts/openerp_mailgate.py"

6. In the virtual_aliases file in /etc/postfix:

@myFQDN xyz@localhost

7. Finally "postmap /etc/postfix/virtual_aliases" and reload postfix.

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Asked: 8/10/14, 8:28 PM
Seen: 2223 times
Last updated: 5/28/15, 4:28 AM