I have imported users, leads and opportunites succesfully from OE6.1. I haven't been able to import the communications history. When I import the leads a new message is generate for each lead for Document Create, but I would like to have the original creation date and any other notes I may have.
I see this history is mail.messages but in OE6.1 when I go to Settings-Configuration-Email-Messages I see only emails. Instead: in OE7 Setting-Technical-Email-Messages I do see all history messages.
you can edit the domain of the settings/technical/messages view to show all messages, not just emails (or create another menu action to open it without the domain) That gets you the export. When importing it is important to set the model field to crm.lead or whatever for the associated model. Importing communication history into 6.1 doesn't let you set the model field on import so they are kind of detached. In 7 you can set the model field.
Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!
About This Community
|Asked: 2/15/13, 3:43 PM|
|Seen: 1731 times|
|Last updated: 3/16/15, 8:10 AM|