Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

1

How can I get all my users sending emails (quotations, invoices) to customers from their individual email accounts within Odoo

By
Shahjahan Pramanik
on 12/7/15, 2:52 AM 268 views

Currently I have had to configure my incoming and outgoing email account in Odoo to my own email account. This means that when one of my sales people send an quotation or invoice within Odoo it always appears as sent from my email address, How do I change this that it will come fro their email address as set up in their user profile?

0

Ermin Trevisan

--Ermin Trevisan--
3546
| 6 3 7
Walchwil, Switzerland
--Ermin Trevisan--


Ermin Trevisan
On 12/9/15, 2:43 AM

You can check these links:

https://www.odoo.com/de_DE/forum/hilfe-1/question/how-to-assign-individual-mail-account-to-each-user-20373
https://www.odoo.com/apps/modules/8.0/tko_mail_smtp_per_user/

There are many discussions on these issues across the web. After total confusion I ended up setting it close to Odoo's standard.

1. Set up a catchall email address on a mailbox of your mail provider

2. Set up email aliases in Odoo for your users, these are used as from addresses

3. Set up the real email addresses of your users in the contact form


I still do not understand the whole concept thoroughly, but at least it works that way.

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

1 follower(s)

Stats

Asked: 12/7/15, 2:52 AM
Seen: 268 times
Last updated: 12/9/15, 2:43 AM