I know how to record serial numbers on a delivery order, but when I go to the "Warehouse-->Traceability-->Serial Numbers" screen, the only thing I can see is that Serial X was moved from the stock location to the customer location. I can't see which customer purchased the serial number. Is there a way to do this?
Assuming v7, in Warehouse-->Traceability-->Stock Moves, you can filter by serial number to see all the moves of a certain item or batch and the column "Source" will tell you what explains that move. You can therefore find the corresponding sale order number, then go to Sales-->Sale Orders to identify the customer.
Alternatively, you can also directly click on the Stock Move and drill-down in 1 click in the delivery order to see who it was shipped to. In the Delivery order, you can go to the second tab called "Additional Info" and drill-down again in one click to the SO.
Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!
About This Community
|Asked: 9/9/14, 5:05 PM|
|Seen: 546 times|
|Last updated: 3/16/15, 8:10 AM|