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Helpdesk - New Message

By
dave ellis
on 7/15/13, 12:38 PM 490 views

Is there anything within the filters, for me to check if a new message has arrived in the messages section? So for example, if a customer sends an email in and it gets attached to a ticket, where can I check for this?

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Asked: 7/15/13, 12:38 PM
Seen: 490 times
Last updated: 3/16/15, 8:10 AM