Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
My company relies on Amazon SES for outbound emails. But I have discovered this breaks messaging functionality in Odoo because the message-id is stripped from the header. Does anyone have a workaround? Or can someone recommend an alternative outbound mailing service that preserves message-ids? Long-term, it might be nice to create some sort of mapping between message-ids but I don't have time for that right now.
Thanks for advice on SendGrid. I'm also evaluating Mailgun.
Ermin, SES is fine for outgoing mail. But if in the future you decide to setup a catchall account for receiving email, SES will not work because it strips out necessary tracking info used to relate an email back to the originating record.
For example, if you send a note to a customer while viewing his Contact record, you might like to have the whole conversation included in that Record in the footer - including responses. But with SES ( as far As I know) you are limited due to the above message-id issue.
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 6/15/16, 9:15 AM|
|Seen: 754 times|
|Last updated: 6/16/16, 8:50 AM|