Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

1

Generic alias for multiple users

By
richard
on 11/4/13, 3:39 PM 948 views

We've got 3 sales persons using

  • 1 generic email address : sales@... to send email to leads, customers,... (This is because we don't want to set a particular saleman to a lead or a customer)
  • 1 unique "personal" email address for other type of contact (claims, administrative exchanges, ...)

The thing is you have to set a unique email address to each user's alias.

So how is it possible to send a mail to a lead using the sales@ address whatever the user ? Is it possible to use the sale team alias for that ? How ?

Thanks

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

0 follower(s)

Stats

Asked: 11/4/13, 3:39 PM
Seen: 948 times
Last updated: 3/16/15, 8:10 AM