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Generic alias for multiple users

on 11/4/13, 3:39 PM 1,376 views

We've got 3 sales persons using

  • 1 generic email address : sales@... to send email to leads, customers,... (This is because we don't want to set a particular saleman to a lead or a customer)
  • 1 unique "personal" email address for other type of contact (claims, administrative exchanges, ...)

The thing is you have to set a unique email address to each user's alias.

So how is it possible to send a mail to a lead using the sales@ address whatever the user ? Is it possible to use the sale team alias for that ? How ?


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Asked: 11/4/13, 3:39 PM
Seen: 1376 times
Last updated: 3/16/15, 8:10 AM