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Exception: tostring() has been removed. Please call tobytes() instead.

on 6/13/16, 6:25 AM 3,109 views

used Environment:

openERP 7.0 

Synology DS716+II

Safari Webbrowser on MBP running on OS X 10.11.5

The following error appeared all of the sudden while trying to print newly created customer bills:

openerp.service.web_services: Exception: tostring() has been removed. Please call tobytes() instead.

more details:

tostring() has been removed. Please call tobytes() instead.


handle_pageBegin args=()

(<type 'exceptions.Exception'>, Exception('tostring() has been removed. Please call tobytes() instead.\nidentity=[ImageReader@0x7f7065b9e490]\n handle_pageBegin args=()',), <traceback object at 0x7f7065f6b440>)

The issue appeared either after the python update or while setting the billing date in the future, unfortunately I'm not sure exactly when.

Following steps to resolve have done:

1. Dump DB

2. reboot DS

3. Restore DB on a different DS (213+)

4. Restore DB on a Docker VM on DS716+II with newly installed openERP7.0

server.log is available

seems like a en error with your pillow version.

Jérémy Kersten (jke)
on 6/13/16, 6:28 AM

Metadata-Version: 1.1

Name: Pillow

Version: 3.2.0

Summary: Python Imaging Library (Fork)

Home-page: http://python-pillow.org

on 6/13/16, 8:42 AM

Jérémy Kersten (jke)

--Jérémy Kersten (jke)--

| 3 3 5
Jodoigne, Belgium
--Jérémy Kersten (jke)--

Jérémy is a member of the core R&D team since september 2013. He developed several projects for OpenERP version 8 including the eCommerce, the Google Calendar synchronization and the new product variants/configurator. Now, he manages Odoo website and themes for saas.

Jérémy Kersten (jke)
On 6/13/16, 9:13 AM

Duplicate of https://github.com/odoo/odoo/issues/12390

As discuss, OpenerpV7 don't require pillow ...

On 4/24/17, 3:11 PM

Down grade the pillow package less than  equal 2.9

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Asked: 6/13/16, 6:25 AM
Seen: 3109 times
Last updated: 4/24/17, 3:11 PM