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emails not in emails list

By
Tilfried Weissenberger
on 3/21/14, 6:35 AM 931 views

Hi,

I have correctly configured and validated the outgoing mail server. When sending a RfQ, for example, the email appears at the bottom in the messages section, but is never actually sent. I cannot find it under settings > email > emails. This list is totally empty (also when removing all filters).

any ideas what could be the problem?

regards, Tilli

0

The reason the mail was not sent was revealed in the openerp server logs. Turns out OpenERP uses the user's ALIAS as the FROM SMTP header and that was not a valid user/email on that system. So I changed the aliases of the users to correspond to their email address and it now works.

Emails still don't show up in Settings > Email > Emails, so to find the error, you must look at the logs.

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Asked: 3/21/14, 6:35 AM
Seen: 931 times
Last updated: 3/16/15, 8:10 AM