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Email templates are only in English?

Gilles Lehoux
on 1/7/14, 12:19 AM 1,486 views

How can I have email templates in the customer's language? It looks like all the email templates are only defined in English.

On 1/7/14, 5:18 AM

Hi Gilles,

You can add translation to the email template. So it will show based on the customer language.


  1. Go to Settings - >Email -> Templates.
  2. Open the template and edit the template.
  3. In contents and subject area, you can see a flag symbol at top right. Click on that.
  4. Add your translation there.
  5. Make sure that Language under Advanced tab is ${object.partner_id.lang}.

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Asked: 1/7/14, 12:19 AM
Seen: 1486 times
Last updated: 3/16/15, 8:10 AM