Odoo Help


email aliases not giving correct reply to address

Alexander Soare
on 7/1/16, 10:11 AM 578 views

I have an email server setup for incoming/outgoing with catchall@ as the address.

For Contacts I have catchall5@ set up as an alias.

So presumably when I post a message to a contact in odoo it should go to that contact with reply-to as catchall5@. My problem is that the email does get through but the reply-to is catchall@ so not the alias. What am I doing wrong here?

Ray Carnes
On 7/1/16, 9:24 PM

What is the value of your System Parameter mail.catchall.alias ?

it's "catchall"

Alexander Soare
on 7/3/16, 7:57 AM

That means you are globally setting the reply address to catchall@ - remove it (remove the system parameter completely) and the emails won't have their reply-to overridden.

Bista Solutions US, Ray Carnes
on 7/3/16, 1:22 PM

(grateful for your responses. thanks.) Right but then the reply-to becomes the email of the odoo user sending the message, not catchall5@.

Alexander Soare
on 7/4/16, 4:46 AM

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Asked: 7/1/16, 10:11 AM
Seen: 578 times
Last updated: 7/3/16, 4:32 AM