Odoo Help


e-mail notification while creating or updating Customer

Mikhail Komov
on 5/13/15, 9:34 AM 809 views

Hello there. I have a problem with sending e-mail notification.

I have 2 e-mail boxes in my odoo (support@... and info@...) When customer sends e-mail to info-box, user with id 1 is owner of the lead, users with id 2,3,4 are followers. It's implemented via Server Action ( python code: 

object.write({'user_id': 1})

object.write({'message_follower_ids': [(6, 0, [2,3,4])]})

I need to add a functionality to send e-mail to this people while creating or uppdating customer. 

Can someone help me?

Thanks in advance.

An automated action on res.partner should do the job ...

Jérémy Kersten (jke)
on 5/13/15, 3:33 PM

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

2 follower(s)


Asked: 5/13/15, 9:34 AM
Seen: 809 times
Last updated: 6/8/15, 6:18 AM