This question has been flagged
1 Reply
3010 Views

Hello,


we bought an IoT box to connect our printers to Odoo.

After the installation in Odoo it said that there were no devices connected.

After from 20.02 to 20.06 and loading all drivers i could finally see a "distant display" in Odoo. We have a couple of Kyocera and Zebra printers. One printer is connected via USB, the rest is in the Network. After trying everything i found in the internet i still don't have any printers in Odoo.

It says there is one device connected but i can't reach it either.

When i go to the IoT-box interface i can see a couple of devices connected and i can even print through the IoT box, but they don't appear in Odoo itself.

We use Odoo 13 enterprise.

        

Avatar
Discard
Best Answer

Hello can you re-flash your SD card and take a screenshoot of your IoT homepage.

By default all basic drivers are already loaded. (serial, keyboard/scanner, display, printers)

So it is not needed to load it again.

If you have some device clear your DB of any devices and boxs and make the connection with your DB

Avatar
Discard