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I generated a vendor bill from a purchase order. In the purchase order, the received items, quantities, prices & total are correct. The vendor bill, however, was somehow created with 0 quantities for all items and thus the total amount due is $0.00
In order to correct this, I would usually have to refund the bill, un-reconcile & delete payments & journal entries. Unfortunately In this case, I am unable to delete any payments because there wasn't any. pressing Ask refund generates the following message:
Cannot refund invoice which is already reconciled, invoice should be unreconciled first. You can only refund this invoice.
I cancelled the journal entry, which now appears as *12 and generates the following message when attempting to delete:
The operation cannot be completed, probably due to the following: - deletion: you may be trying to delete a record while other records still reference it- creation/update: a mandatory field is not correctly set [object with reference: Invoice - account.invoice]
There are no Journal Items as mentioned earlier because the amount is $0.00 and no actual payment was posted. However, the bill is still in a 'Paid' Status.
Even if I ignore it and try to post a duplicate entry, it will throw a message indicating a duplicate invoice reference.
Thanks in advance for any assistance.
An invoice/bill has got the field 'move_id' so it's impossible to delete accounting entries as there is are reference to them, and it's impossible to delete an invoice/bill because there are accounting entries.
1. Slightly change the vendor invoice number and enter the bill again.
2. Change your bill status in your DB and try to refund.
3. Delete entries and the bill from DB
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|Asked: 10/14/16, 4:26 PM|
|Seen: 571 times|
|Last updated: 10/16/16, 3:37 PM|