Odoo Help

1

Customer refund

By
Pekka Hilden
on 2/24/15, 10:35 AM 910 views

I would like to ask from the community members how you deal with sales reporting and customer refunds? So far we have not  found reporting tools that would take into account customer refunds and it looks like that Odoo cannot handle those negative(-) sales (refunds correctly). This seems to be very odd so I would appreciate if some of the other users could open how their firms are handling these.

0
Juan José Scarafía
On 2/25/15, 11:48 AM

Hi Pekka,

To make a refund you should create a credit note to reintegrate the money to your customer.

Regards,

Juan José - Ing ADHOC

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Asked: 2/24/15, 10:35 AM
Seen: 910 times
Last updated: 3/16/15, 8:10 AM