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Customer Portal Invoice (We haven't sent you any invoice) OpenERP Version-7

on 9/1/14, 6:57 AM 1,700 views

Hi all, 

If any one can explain why I have this message "We haven't sent you any invoice."

While I have corrosponding invoice in the system from admin user I am able to see that but through customer login not able to see that invoice. 

Any help will be appriciated. 




Ludo - 21South

--Ludo - 21South--
| 2 2 5
Zwijndrecht, Netherlands
--Ludo - 21South--


Ludo - 21South
On 9/1/14, 7:09 AM

Is it addressed to the contact person you are currently logged in with? 


Have you insured yourself that the invoice was actually send to the customer? As in: Have you Confirmed it and pressed "sent to customer" (or something similair, this is by head).

Yeah I am trying through that contact user only even able to see my own sale order with that login but for invoice it is saying "We haven't sent you any invoice.", while invoice is there in the system.

on 9/1/14, 7:42 AM

I edited my previous answer.

21south, Ludo - 21South
on 9/1/14, 7:48 AM

First of all thanks Ludo, Yeah I first created a customer with valid mail than created a SO than confirmed that sale SO and created related invoice now from sale order screen I send a mail to customer and customer to access their portal for seeing SO , Quotation, Customer Invoices belongs to him only, all are working fin e except Invoice screen part.

on 9/1/14, 8:07 AM

I am currently not able to create a similar environment so I cannot check if it occurs locally as well, but can you tell us which Odoo version you are running? Edit the original question and put it in there. It sounds like a bug to me.

21south, Ludo - 21South
on 9/1/14, 8:40 AM

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Asked: 9/1/14, 6:57 AM
Seen: 1700 times
Last updated: 3/16/15, 8:10 AM