Odoo Help


2 Answers
Mustufa Rangwala India
4/20/17, 9:35 AM


You can use https://www.odoo.com/apps/modules/10.0/website_support_ticket/


Mustufa R


You have to install portal_project_issue to see "project" on the customer portal. To be visible an issue as to be in a project with "Privacy / Visibility" = "Portal Users and Employees". And only customers who are followers of the issue will see it.

Unfortunately I don't how to allow customers to create an issue in the customer portal. In Settings / Groups / Portal / Access Rights, I set "Create Access" for "Project Issue". The "Create" button appears but don't work well :

The requested operation cannot be completed due to security restrictions. Please contact your system administrator. (Document type: Project Issue, Operation: create)

I have the same problem with Claim : customer can see it (if he is a follower) but the Create button don't work...

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