Deployment setup is Odoo 9 community on Debian 8. When a customer invoice is created from Accounting-Sales-Customer Invoices-Create Button, first it is a Draft. If we only save and not validate, the invoice status Draft is shown in the list of Invoices. If we open it and click on Validation button the invoice gets the correct sequential number, but goes to status Paid! No changes into Workflows has been made since original installation! Clicking back on the list of invoices issued its status is Paid! Any clues why the workflow skips Open state!? If we go to Accounting dashboard, there are no outstanding invoices for payment!
The invoices get auto paid state if the invoice values will be zero. Odoo9 work intelligently and set Paid state if the invoice value is zero. I am facing the same issue, but when i check it throughly it gives me this reason. May be you all having the issue due to the zero valued invoice.
I had a same problem. I created new customer and it started to work with that customer. aka (after validation it goes Open state instead of jumping to Paid) I had to fix Account Receivable account of original customer - I had a wrong type of account there and I changed it. Now also orginal customer and invoicing works. Accounts Receivable account can be set wrong? If you can test this and verify if this is a reason.
Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!
About This Community
|Asked: 1/4/16, 8:49 AM|
|Seen: 859 times|
|Last updated: 10/2/16, 8:22 AM|