Odoo Help


Customer balance shows always zero

serhat yilmaz
on 11/21/15, 7:01 AM 992 views

I installed Turkish Accounting on Odoo 8 from template but customer and partner balance always show zero even they do not make any payment for validated invoice.

When I make research about that somebody says "Allow reconcilation" should be YES in some account. Could share with me expecially which account's options should be YES.


Ray Carnes
On 11/21/15, 1:20 PM

Accounts Payable and Accounts Receivable accounts should be set to "Allow Reconciliation".

Hi Ray, I changed all Accounts Payable and Accounts Receivable accounts with sub accounts to Allow Reconcilation in Turkish Accounting but Odoo does not show balance still. Do you have any other recommandation.

serhat yilmaz
on 11/27/15, 10:35 AM

Visit http://runbot.odoo.com and examine how a well configured system works in Accounting - verify which accounts and account types are used for Customers and the Sales Journal so you can work on getting your system setup the same way.

Bista Solutions US, Ray Carnes
on 11/27/15, 10:57 AM

Thank you Ray. That is very helpfull.

serhat yilmaz
on 12/14/15, 6:10 AM

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Asked: 11/21/15, 7:01 AM
Seen: 992 times
Last updated: 1/13/16, 10:07 PM