Odoo Help

Welcome!

This community is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

0

Customer balance shows always zero

By
serhat yilmaz
on 11/21/15, 7:01 AM 572 views

I installed Turkish Accounting on Odoo 8 from template but customer and partner balance always show zero even they do not make any payment for validated invoice.

When I make research about that somebody says "Allow reconcilation" should be YES in some account. Could share with me expecially which account's options should be YES.


Thanks 

0

Ray Carnes

--Ray Carnes--
15717
| 9 7 9
Greater Los Angeles, United States
--Ray Carnes--

Senior Odoo Analyst

OpenERP 6.1, 7.0 and Odoo 8.0, 9.0 (Since 2012)

Completed Functional and Technical Training.

Major Skills:

  • Needs Discovery and Requirements Analysis;

  • Function and Technical Specifications;

  • Project Planning;

  • Prototyping and Proof of concepts;

  • Data migration;

  • Configuration & Customization (UI and modules);

  • Integration - data, business logic and service levels;

  • Training and Knowledge transfer;

  • Go Live support;

  • Help desk;

  • Version Migration.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

Ray Carnes
On 11/21/15, 1:20 PM

Accounts Payable and Accounts Receivable accounts should be set to "Allow Reconciliation".



Hi Ray, I changed all Accounts Payable and Accounts Receivable accounts with sub accounts to Allow Reconcilation in Turkish Accounting but Odoo does not show balance still. Do you have any other recommandation.

serhat yilmaz
on 11/27/15, 10:35 AM

Visit http://runbot.odoo.com and examine how a well configured system works in Accounting - verify which accounts and account types are used for Customers and the Sales Journal so you can work on getting your system setup the same way.

Bista Solutions US, Ray Carnes
on 11/27/15, 10:57 AM

Thank you Ray. That is very helpfull.

serhat yilmaz
on 12/14/15, 6:10 AM

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!

About This Community

This community is for professionals and enthusiasts of our products and services. Read Guidelines

Question tools

1 follower(s)

Stats

Asked: 11/21/15, 7:01 AM
Seen: 572 times
Last updated: 1/13/16, 10:07 PM