Odoo Help


Customer balance shows always zero

serhat yilmaz
on 11/21/15, 7:01 AM 1,106 views

I installed Turkish Accounting on Odoo 8 from template but customer and partner balance always show zero even they do not make any payment for validated invoice.

When I make research about that somebody says "Allow reconcilation" should be YES in some account. Could share with me expecially which account's options should be YES.



Ray Carnes

--Ray Carnes--
| 9 7 9
Keyport, United States
--Ray Carnes--

Senior ERP Analyst

OpenERP 6.1, 7.0; Odoo 8.0, 9.0, 10.0 and 11.0.

Completed Odoo Functional and Technical Training.

Functional Areas:

  • CRM/Sales

  • Inventory

  • Manufacturing

  • Accounting

  • Purchasing

Major Skills:

  • Business Process Reengineering

  • Efficiency Consulting

  • User Needs and GAP Analysis;

  • Functional and Technical Design;

  • Prototyping and Proof of Concepts;

  • Requirements Specifications;

  • Agile Implementation;

  • Data Migration;

  • Configuration & Customization (UI and code);

  • Integration - Odoo and non Odoo Applications and Services;

  • Training and Knowledge Transfer;

  • Go Live Support;

  • Helpdesk;

  • Version Upgrades and Migration.

  • Accounting Expert.

I have over 20 years of experience empowering and enabling users with enterprise information systems that make a real and measurable difference in their ability to proactively manage their businesses and organizations. 

I am a skilled Communicator and I only take the serious things seriously!

Ray Carnes
On 11/21/15, 1:20 PM

Accounts Payable and Accounts Receivable accounts should be set to "Allow Reconciliation".

Hi Ray, I changed all Accounts Payable and Accounts Receivable accounts with sub accounts to Allow Reconcilation in Turkish Accounting but Odoo does not show balance still. Do you have any other recommandation.

serhat yilmaz
on 11/27/15, 10:35 AM

Visit http://runbot.odoo.com and examine how a well configured system works in Accounting - verify which accounts and account types are used for Customers and the Sales Journal so you can work on getting your system setup the same way.

Ray Carnes
on 11/27/15, 10:57 AM

Thank you Ray. That is very helpfull.

serhat yilmaz
on 12/14/15, 6:10 AM

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Asked: 11/21/15, 7:01 AM
Seen: 1106 times
Last updated: 1/13/16, 10:07 PM