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Create lead when a customer replied to a email in Odoo v9 community

By
barbara
on 8/18/16, 3:54 AM 304 views

Hi everybody!

I would like creating a lead when a customer replied to a email that I had sent as mass mailing, may it be? I have been looking automatic actions but I don't know how do it.

Thank you so much.

0
Mechsoft
On 9/6/17, 2:41 AM

You can do this by using the alias/email address of sales team as a reply address of the mass mails you sent. In order to create leads from incoming email, you also need to activate the "Create lead" option through settings in CRM app.

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Asked: 8/18/16, 3:54 AM
Seen: 304 times
Last updated: 9/6/17, 2:41 AM