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Configure Incoming email in odoo 10

Abdalla Mohamed
on 11/22/16, 5:19 PM 478 views

Dear all

I need help to configure incoming emails for users. I need to receive emails in inbox. I create Incoming Mail Servers for each user but when fetch it appear this error:

Create an appropriate mail.alias or force the destination model

i think odoo require to create alias for each user but i do not know what i should write in setting --> Technical --> Emails --> Aliases

On 11/29/16, 10:15 AM

The following heuristics are used, in this order:

 * if the message replies to an existing thread by having a Message-Id that matches an existing mail_message.message_id, we take the original message model/thread_id pair and ignore custom_value as no creation will take place

* if the message replies to an existing thread by having In-Reply-To or References matching odoo model/thread_id Message-Id and if this thread has messages without message_id, take this model/thread_id pair and ignore custom_value as no creation will take place (6.1 compatibility)

* look for a mail.alias entry matching the message recipients and use the corresponding model, thread_id, custom_values and user_id. This could lead to a thread update or creation depending on the alias * fallback on provided ``model``, ``thread_id`` and ``custom_values``

* raise an exception as no route has been found

Taher Giyori
On 12/5/16, 8:34 AM

See is this helps you.

Abdalla Mohamed
On 11/25/16, 12:38 PM

Dear Mr. Ermin,

I know i should create email alias but i do not no what data should i set to receive emails in user inbox

Dennis Garcia
On 11/25/16, 2:25 AM

(This is not an answer, but the rules of the forum doesn't let me add a comment)

I have the same problem
What values does this need to have?  because res.partner throws an error



Ermin Trevisan

--Ermin Trevisan--
Ermin Trevisan
| 6 3 7
Walchwil, Switzerland
--Ermin Trevisan--

Ermin Trevisan
On 11/23/16, 1:50 AM

You have to set the email aliases for users in the users preferences tab.

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Asked: 11/22/16, 5:19 PM
Seen: 478 times
Last updated: 12/5/16, 8:34 AM