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I have installed Odoo 8 on my Ubuntu server, then I installed asterisk_click2dial and asterisk_click2dial_crm modules.
Asterisk is running at the same server (Asterisk 11.17.0, AMI 1.3). I've add my asterisk in Odoo (Settings - Telephony - Asterisk Servers), when i click "Test asterisk connection" I see that everything's fine: "
Connection Test Successfull!
Odoo can successfully login to the Asterisk Manager Interface."
But when I navigate to Sales, choose some customer and click to dial I see an error: "
Click to dial with Asterisk failed.
Here is the error: 'py-Asterisk action failed: Extension does not exist.'"
python modules phonenumbers and py-Asterisk are installed.
Can someone help me?
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|Asked: 4/6/15, 2:31 PM|
|Seen: 1626 times|
|Last updated: 6/8/15, 6:18 AM|