Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
I have installed Odoo 8 on my Ubuntu server, then I installed asterisk_click2dial and asterisk_click2dial_crm modules.
Asterisk is running at the same server (Asterisk 11.17.0, AMI 1.3). I've add my asterisk in Odoo (Settings - Telephony - Asterisk Servers), when i click "Test asterisk connection" I see that everything's fine: "
Connection Test Successfull!
Odoo can successfully login to the Asterisk Manager Interface."
But when I navigate to Sales, choose some customer and click to dial I see an error: "
Click to dial with Asterisk failed.
Here is the error: 'py-Asterisk action failed: Extension does not exist.'"
python modules phonenumbers and py-Asterisk are installed.
Can someone help me?
Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 4/6/15, 2:31 PM|
|Seen: 1689 times|
|Last updated: 6/8/15, 6:18 AM|