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Change in Knowledge: Documents - How to search and find documents?

v8
By
Tobias Frankl
on 9/19/14, 12:36 PM 530 views

Congrats to the new v8!

I must have missed something. Is there some documentation on how to use the new knowledge module?

In new version 8, how do you search for a specific document in the database?

How do I upload a document thats not an attachment to something. I dont want confidential documents as a attachment to a contact....because to many users have access. I want to put it in a special folder and restrict the access.

Is that possible any more?

Thanks in advance 

 

 

 

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Asked: 9/19/14, 12:36 PM
Seen: 530 times
Last updated: 3/16/15, 8:10 AM