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Change Claim status to In Progress

on 3/9/13, 3:35 AM 833 views

Hello, How do I change the claim status from New, In Progress, Closed ? I thought that when creating a Follow up action it would change the status from New to In Progress but this is not the case. However when I press the Settle button the status changes to Settled. Thx

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Asked: 3/9/13, 3:35 AM
Seen: 833 times
Last updated: 3/16/15, 8:10 AM