Odoo Help


Cannot send emails from Odoo

Pascale Joubert
on 5/29/16, 3:55 AM 649 views


I am a new user of Odoo 9. Happy so far but I cannot send and receive emails from Odoo

I am using Office 365 and Exchange 2016

The settings for Odoo in Exchange have been checked and are ok

If anyone has a clue of what is wrong... 

Thanks in advance for your suggestions


Hi Guys,

I have prepared a guide on how to integrate the Odoo ERP with Office 365 mail server ( https://ventor.tech/guides/how-to-configure-emails-to-work-with-office-365-and-odoo/ ). It has been verified on many customers already, and all screenshots are from latest Odoo (11 at the moment of writing) and latest version of Office 365. 

At a glance what  should be done:

- Configure Outgoing mail Server in Office 365 as Relay Server

- Configure Catchall Email in Office 365

- Install Odoo module to inform users that they used the wrong email

- Configure Outgoing Mail Server in Odoo

- Configure Incoming Mail Server in Odoo

- Test Odoo ERP Emailing Setup


Serpent Consulting Services Pvt. Ltd.

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Gandhinagar, India
--Serpent Consulting Services Pvt. Ltd.--

Serpent Consulting Services Pvt. Ltd. Your Odoo/OpenERP Solution, just an email away!

Serpent Consulting Services Pvt. Ltd.
On 5/18/17, 3:41 AM

Pascale, we've just released the Odoo-Office 365 connector and you may wish to take a look if it helps you.


Thomas Guénard
On 5/30/16, 6:53 PM

You can send/receive emails to/from individuals or companies which are declared in Odoo as "partners" (customers, suppliers, contact, any other third party); of course their valid email must be set up into their respective form

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Asked: 5/29/16, 3:55 AM
Seen: 649 times
Last updated: 4/4/18, 11:47 AM