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Cannot save e-mail templates

Manuel Pérez
on 6/4/14, 7:03 AM 2,287 views


I've installed the master version of odoo but I'm experiencing an issue whenever I try to save an e-mail as a template. Steps to reproduce it:

1. Press on the envelope icon on the top right corner.

2. Fill in the necessary details (subject, e-mail address, etc)

3. Press on "Save as a new template"

4. The following error message is displayed:

OpenERP Server Error

Traceback (most recent call last): File "/opet/odoo/instancias/estable/master2/openerp/http.py", line 465, in _handle_exception return super(JsonRequest, self)._handle_exception(exception) File "/opet/odoo/instancias/estable/master2/openerp/http.py", line 484, in dispatch result = self._call_function(**self.params) File "/opet/odoo/instancias/estable/master2/openerp/http.py", line 300, in _call_function return checked_call(self.db, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/openerp/service/model.py", line 113, in wrapper return f(dbname, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/openerp/http.py", line 297, in checked_call return self.endpoint(*a, **kw) File "/opet/odoo/instancias/estable/master2/openerp/http.py", line 665, in __call__ return self.method(*args, **kw) File "/opet/odoo/instancias/estable/master2/openerp/http.py", line 349, in response_wrap response = f(*args, **kw) File "/opet/odoo/instancias/estable/master2/addons/web/controllers/main.py", line 1050, in call_button action = self._call_kw(model, method, args, {}) File "/opet/odoo/instancias/estable/master2/addons/web/controllers/main.py", line 1038, in _call_kw return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 197, in wrapper return old_api(self, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/addons/email_template/wizard/mail_compose_message.py", line 143, in save_as_template template_values = record.onchange_template_id(template_id, record.composition_mode, record.model, record.res_id)['value'] File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 195, in wrapper return new_api(self, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 510, in new_api result = method(self._model, cr, uid, self.ids, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/addons/email_template/wizard/mail_compose_message.py", line 101, in onchange_template_id values = self.generate_email_for_composer_batch(cr, uid, template_id, [res_id], context=context)[res_id] File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 197, in wrapper return old_api(self, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/addons/email_template/wizard/mail_compose_message.py", line 163, in generate_email_for_composer_batch template_values = self.pool.get('email.template').generate_email_batch(cr, uid, template_id, res_ids, fields=fields, context=ctx) File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 197, in wrapper return old_api(self, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/addons/email_template/email_template.py", line 443, in generate_email_batch res_ids_to_templates = self.get_email_template_batch(cr, uid, template_id, res_ids, context) File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 197, in wrapper return old_api(self, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/addons/email_template/email_template.py", line 198, in get_email_template_batch langs = self.render_template_batch(cr, uid, template.lang, template.model, res_ids, context) File "/opet/odoo/instancias/estable/master2/openerp/osv/api.py", line 197, in wrapper return old_api(self, *args, **kwargs) File "/opet/odoo/instancias/estable/master2/addons/email_template/email_template.py", line 166, in render_template_batch records = self.pool[model].browse(cr, uid, res_ids, context=context) or [None] File "/opet/odoo/instancias/estable/master2/openerp/modules/registry.py", line 100, in __getitem__ return self.models[model_name] KeyError: False


Any help would be much appreciated.

Martin Auger
On 6/4/14, 11:30 PM

I think this append because the object model field is mandatory in email template and when you save an email from this envelope you are not on a specific object like partner, invoice, etc...  If you go in Configuration / email / email template you will see this field in blue (mandatory field)... Try to find the way to remove the mandatory atttribute on this field...  Maybe this will fix it!  Good luck!

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Asked: 6/4/14, 7:03 AM
Seen: 2287 times
Last updated: 3/16/15, 8:10 AM