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Cannot reset user password after outgoing mail server configuration

By
Heba Naguib
on 2/13/13, 5:11 AM 3,366 views

Installed openERP 7 on a VM connected to the internet, and configured the outgoing mail server and the connection test is successful,

Created users and now I want to set their password so they can log in to erp7, When I try to "re-set password" of any user it show me an error MSG "Cannot send email: no outgoing email server configured. You can configure it under Settings/General Settings."

NB: worth mentioning that I sent an e-mails successfully from Messaging tab

Can anyone help me either to a simpler way to set user passwords or to by pass this error MSG.

Thanks Heba Naguib

3

Bonnet Denis

--Bonnet Denis--
925
| 5 6 8
Vannes, France
--Bonnet Denis--

Engeneer at MGS Consulting Ouest at Vannes, FRANCE

Bonnet Denis
On 2/13/13, 6:11 AM

In form view of users you have a "More" selection field.

In this you can choice "Change Password" to change pwd without mail.

0
hxh_sportsman
On 6/20/14, 3:46 AM

You need appoint outgoing mail server in the templates of reset password 

0

Iḿ using multi company environment. The reset password work for users in certain company but no for others working in another company. For company A works fine, for company B gives an error about outgoing mail config.

same issue

Adam Farrell
on 7/19/13, 11:07 PM

I have the same issue, can not send emails to users that aren't from the main company (multi company environment)... Somebody know's to fix this?

Versão Integral, Anabela Damas
on 1/23/15, 11:31 AM

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Asked: 2/13/13, 5:11 AM
Seen: 3366 times
Last updated: 3/16/15, 8:10 AM