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Cannot create a new user

By
Diana
on 12/16/13, 6:10 PM 1,138 views

Hello I hope you can help me with this. I´m using OpenERP 7and when I try to create a new user, gives me this error. I don´t know what this mean, so if someone can help me I will appreciate it. Thanks

Client Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/http.py", line 204, in dispatch
    response["result"] = method(self, **self.params)
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/controllers/main.py", line 1128, in call_kw
    return self._call_kw(req, model, method, args, kwargs)
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/controllers/main.py", line 1120, in _call_kw
    return getattr(req.session.model(model), method)(*args, **kwargs)
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/session.py", line 42, in proxy
    result = self.proxy.execute_kw(self.session._db, self.session._uid, self.session._password, self.model, method, args, kw)
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/session.py", line 30, in proxy_method
    result = self.session.send(self.service_name, method, *args)
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/session.py", line 103, in send
    raise xmlrpclib.Fault(openerp.tools.ustr(e), formatted_info)


Server Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/openerp/addons/web/session.py", line 89, in send
    return openerp.netsvc.dispatch_rpc(service_name, method, args)
  File "/usr/lib/pymodules/python2.7/openerp/netsvc.py", line 292, in dispatch_rpc
    result = ExportService.getService(service_name).dispatch(method, params)
  File "/usr/lib/pymodules/python2.7/openerp/service/web_services.py", line 626, in dispatch
    res = fn(db, uid, *params)
  File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 188, in execute_kw
    return self.execute(db, uid, obj, method, *args, **kw or {})
  File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 131, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 197, in execute
    res = self.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 185, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/usr/lib/pymodules/python2.7/openerp/addons/auth_signup/res_users.py", line 280, in create
    self.action_reset_password(cr, uid, [user.id], context=ctx)
  File "/usr/lib/pymodules/python2.7/openerp/addons/auth_signup/res_users.py", line 261, in action_reset_password
    template = self.pool.get('ir.model.data').get_object(cr, uid, 'auth_signup', 'reset_password_email')
  File "/usr/lib/pymodules/python2.7/openerp/addons/base/ir/ir_model.py", line 877, in get_object
    res_model, res_id = self.get_object_reference(cr, uid, module, xml_id)
  File "/usr/lib/pymodules/python2.7/openerp/tools/cache.py", line 18, in lookup
    r = self.lookup(self2, cr, *args)
  File "/usr/lib/pymodules/python2.7/openerp/tools/cache.py", line 46, in lookup
    value = d[key] = self.method(self2, cr, *args)
  File "/usr/lib/pymodules/python2.7/openerp/addons/base/ir/ir_model.py", line 869, in get_object_reference
    data_id = self._get_id(cr, uid, module, xml_id)
  File "/usr/lib/pymodules/python2.7/openerp/tools/cache.py", line 18, in lookup
    r = self.lookup(self2, cr, *args)
  File "/usr/lib/pymodules/python2.7/openerp/tools/cache.py", line 46, in lookup
    value = d[key] = self.method(self2, cr, *args)
  File "/usr/lib/pymodules/python2.7/openerp/addons/base/ir/ir_model.py", line 862, in _get_id
    raise ValueError('No such external ID currently defined in the system: %s.%s' % (module, xml_id))
ValueError: No such external ID currently defined in the system: auth_signup.reset_password_email
0
akram
On 12/16/13, 10:06 PM

restart openerp server and then try reinstalling auth_signup module. The error is coming because openerp is not able to find xml record with id="reset_password_email" in auth_signup module. In my addons, its there in: addons/auth_signup/auth_signup_data.xml: <record id="reset_password_email" model="email.template">

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Asked: 12/16/13, 6:10 PM
Seen: 1138 times
Last updated: 3/16/15, 8:10 AM