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canceling a sale order

on 10/2/13, 7:58 AM 351 views


we have a situation where:

1) a SO for a product the client purchases has been confirmed by mistake 2) the SO has to be cancelled 3) there are no expected or recorded stock moves in WH (no incoming shipments / no delivery orders)

we can see there are 2 sale lines to invoice under "invoicing/order lines to invoice"

The problem is that the sale order in v7 cannot be canceled and that those two lines cannot be canceled either. How can we handle this situation ?

thanks for your help!

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Asked: 10/2/13, 7:58 AM
Seen: 351 times
Last updated: 3/16/15, 8:10 AM