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I have a problem. A manager for the parent company created some sales orders under the child company's shop. Everything went well, but none of the child company accounts can view the invoice line items. They're blank. The total on the invoice is correct, but when trying to validate they will get an error: "No Invoice Lines! Please create some invoice lines."
Every account matches with the child company from Journal, Company, Shop, Period, and Line Items' Accounts. Not only a financial manager can view the line items. If you change your account to the parent company, you can see the lines again. For an invoice created for a child company, I wouldn't think the status of the original user should matter. Especially if everything lines up correctly on the accounts side.
How can I remedy this situation and get the child comapny users able to validate and complete these invoices?
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|Asked: 7/15/14, 12:37 AM|
|Seen: 616 times|
|Last updated: 3/16/15, 8:10 AM|