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Braintree Acquirer Module isn't creating sales order

Tech Support
on 5/19/16, 5:21 PM 243 views

I purchased this Braintree Payment Acquirer App from Webkul: https://www.odoo.com/apps/modules/9.0/payment_braintree/

To me it looks like there's no sales order created. I didn't do anything but put in my API keys to connect to my Sandbox account. Since I purchased this module more than 3 months ago, Webkul refuses to help me unless I pay for their extended support. Any ideas?

Straight out of the box I get this traceback error after inputting test credit card details:

 Traceback (most recent call last):

  File "/opt/odoo_addons/addons/website/models/ir_http.py", line 243, in _handle_exception
    response = super(ir_http, self)._handle_exception(exception)
  File "/opt/odoo_addons/addons/base/ir/ir_http.py", line 157, in _handle_exception
    return request._handle_exception(exception)
  File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 781, in _handle_exception
    return super(HttpRequest, self)._handle_exception(exception)
  File "/opt/odoo_addons/addons/base/ir/ir_http.py", line 182, in _dispatch
    result = request.dispatch()
  File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 840, in dispatch
    r = self._call_function(**self.params)
  File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 316, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/openerp/service/model.py", line 118, in wrapper
    return f(dbname, *args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 309, in checked_call
    result = self.endpoint(*a, **kw)
  File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 959, in __call__
    return self.method(*args, **kw)
  File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 509, in response_wrap
    response = f(*args, **kw)
  File "/opt/odoo_addons/addons/payment_braintree/controllers/main.py", line 188, in braintree_payment
    cr, SUPERUSER_ID, sale_order_id[0], context=context)
IndexError: list index out of range```

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Asked: 5/19/16, 5:21 PM
Seen: 243 times
Last updated: 5/19/16, 6:12 PM