Odoo Help


10 Answers
Shameem Muhammed United Arab Emirates
12/31/17, 1:52 AM

I faced the same issue. What I did to resolve it was

1. Cleared my browser cache and cookies

2. Deleted all the custom modules, that I installed last.

3. Restarted the Odoo service 

Only after the 3rd step, my issue was resolved.

1 Comment
Alan Luo China
3/1/18, 9:23 PM

Thanks, It works for me

int@goldengrup.com Turkey
12/1/18, 1:54 PM

hey guys i face the same problem and her is how i solved it
1-  open the location where you installed odoo for mine it was "C:\Program Files (x86)\Odoo 11.0"

2- the data saved inside the server named PostgreSQL after opening the odoo folder you will find folder called "PostgreSQL" copy it and past it in other drive

3- uninstall odoo and the server postgresql

4- install odoo again for me i didn't change the default values.

5- test the odoo if it work and ask you to sign up or restore just test the site do nothing

6- replace the  "PostgreSQL" contents with the previous data which you backed up in step 2

7 - restart you computer and it is done

hope that it is useful for every one

and if you are afraid if it dosen't work with you, install odoo on other pc and do the step 2,6 and 7 then back up data regularly to restore it on your server or your old pc

said bourhim Morocco
7/12/18, 2:11 PM

Hi everyone, I just get the same issue and yes I have installed some "wrong" modules ! running Odoo v11 on a Windows 10 machine. How can I uninstall modules without being able to use the menus?? Is there any way via the command line?? I've tried to rename the modules folders by adding .old at the end, restarting Oddo service, tried in other browsers but with no success :(

Jaf Faizal Jalaluddin Malaysia
6/25/18, 1:22 PM

I was testing ODOO 11 CE and by mistake installed a version 9 module.

And the same thing happened to me. The frontend of the website is fine. But, after login as admin. No Main Menu and Submenu appeared except for the Top Left Logo.

This is what I did.

1) Login into the backend using WinSCP and start Putty.

2) Change to root user

    >sudo su

3) Change to the add-on directory

4) Locate the troublesome module and removed it with following command

    > rm -r module-name

5) Restart ODOO

Hope this works for you.

Divya-browseinfo India
9/20/16, 1:57 AM

Hello jason..

Try to clear your browser cookies and reload.


Check your site on other browser.


Ermin Trevisan Switzerland

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Walchwil, Switzerland
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Ermin Trevisan Switzerland
9/20/16, 2:24 AM

You should check the Odoo log entries and the browser log. Most probably you have installed a corrupt module.

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