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Best handling of the partial sales return

By
Chris Z.
on 11/26/14, 2:09 PM 439 views

I am looking for the the best workflow for handling returns from customers of selected items where Sale Order is confirm, shipment is done  but invoice is not yet issued. Reversing shipment for the return item is OK, but changing Sale Order to lower the sales seems not to be possible.

 

Any advice?

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Asked: 11/26/14, 2:09 PM
Seen: 439 times
Last updated: 3/16/15, 8:10 AM