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Balance before payment, why is the balance set to zero ?

on 11/14/14, 10:04 AM 1,786 views

I don't understand. I have just created my first supplier invoice. The balance is set to zero eventhought I haven't entered any payement.

If I try to make a payment and the proposed amount is zero (as if the invoice had already been paid)

I enter the outstanding amount of the invoice it doesn't write any entry in any journal.

What did I do wrong ?

In accounting setting I ticked "Manage payment orders"


Why is the balance zero prior to the payment ?

Why is the entries not showing in any journals if I enter a payement manualy  ?


I've looked at these threads without finding the right information.



On 12/8/14, 3:56 AM

In order for the balance to work properly on invoices, the account on which depends the invoice (eg the account linked to the customer or the supplier) "Allow Reconciliation" needs to be set to "True".

The invoice needs then to be validated (meaning back to "draft" and "validated" again) in order for the balance to be accurate.


Thanks so much :)

Nguyen Xuan Binh
on 4/12/17, 11:07 AM

michel Guénard

--michel Guénard--

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--michel Guénard--

VP operations & finance Social entrepreneur Certified Public Accountant Past Chief internal auditor

michel Guénard
On 11/15/14, 9:20 AM

What is the status of the supplier invoice: draft or validated?

Draft or validated is the same, apparently this has to do with the type of account, it needs to be ticked "reconciliation" and linked to a payable account. Do you confirm ?

on 11/15/14, 9:45 AM

also once the account is set properly, I had to set the invoice back to draft and then validate it. Not really sure about the best practise. All I know is that sometimes for some accounts, the balance doesn't take into account the payement.

on 11/15/14, 10:24 AM

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Asked: 11/14/14, 10:04 AM
Seen: 1786 times
Last updated: 3/16/15, 8:10 AM