As far as i understand from description "Automated Action Rules" add-on which is installed by default would allow to automate some default actions.
Assign newly created ticket/task from incoming email to specific person or team (possible depending on incoming email or key words in email content)
However I can find any settings for that "Automated Action Rules" plugin, could you hint me where and how to configure it? Where are settings for it?.
Thank you in advance
setting page for this module is at "Settings/Technical/Automation/Automated Actions"
In order to activate "Settings/Technical" page, go to "Settings/Users/Users", open user form, click "edit" button, check the "Technical Features" checkbox and save changes. then refresh page. that's it, Technical submenu will appear.
for automated action you have to create cronjob
<record id="ir_cron_scheduler_post" model="ir.cron">
<field name="name">Auto Post Rent Line</field>
<field eval="False" name="doall"/>
<field eval="'model.name'" name="model"/>
<field eval="'auto_post'" name="function"/>
<field eval="'()'" name="args"/>
after creating this you can see your created automated action in "Settings/Technical/Automation/Automated Actions"
Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!
About This Community
|Asked: 6/18/15, 8:08 AM|
|Seen: 777 times|
|Last updated: 6/18/15, 9:29 AM|