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Automated Action Rules - setup

Vadims Briksins
on 6/18/15, 8:08 AM 777 views


As far as i understand from description "Automated Action Rules" add-on which is installed by default would allow to automate some default actions.

For example: 
Assign newly created ticket/task from incoming email to specific person or team (possible depending on incoming email or key words in email content)

However I can find any settings for that "Automated Action Rules" plugin, could you hint me where and how to configure it? Where are settings for it?.

Thank you in advance



| 6 4 7
Tbilisi, Georgia
On 6/18/15, 8:19 AM

setting page for this module is at "Settings/Technical/Automation/Automated Actions"


In order to activate "Settings/Technical" page, go to "Settings/Users/Users", open user form, click "edit" button, check the "Technical Features" checkbox and save changes. then refresh page. that's it, Technical submenu will appear.

Thank you for replay Temur, I did come across in this web in Q&A that people were referring to "Settings" -> "Technical" However there are no such options in my case See this screenshot: https://dl.dropboxusercontent.com/u/15715229/Capture/Selection_036.png Where can i find "Settings" -> "Technical" ?

Vadims Briksins
on 6/18/15, 9:29 AM
Ankit Gauri
On 6/18/15, 8:49 AM

hello Vadims 

for automated action you have to create cronjob 


 <record id="ir_cron_scheduler_post" model="ir.cron">

            <field name="name">Auto Post Rent Line</field>

            <field name="interval_number">1</field>

            <field name="interval_type">months</field>

            <field name="numbercall">-1</field>

            <field eval="False" name="doall"/>

            <field eval="'model.name'" name="model"/>

            <field eval="'auto_post'" name="function"/>

            <field eval="'()'" name="args"/>


after creating this you can see your created automated action  in "Settings/Technical/Automation/Automated Actions"  

Thank you 

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Asked: 6/18/15, 8:08 AM
Seen: 777 times
Last updated: 6/18/15, 9:29 AM