Odoo Help

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FPT MEDIA United States
9/21/15, 12:25 AM

As you may have seen from the actual error log, this will actually still process the transaction but it won't post in Odoo and it also interferes with the customer experience when checking out.

First, make sure that you have the correct URLs configured on the Authorize.net side for posting your data [Response URL Configuration in Settings] (https://account.authorize.net/UI/themes/anet/merch.aspx?page=settings&sub=responseURL&xhtml=ResponseURL-settings&operation=get) - you'll need to be logged in for that URL to work...

Make sure your SaaS URL is configured correctly: https://*******.odoo.com; or if you are not using SaaS, then your actual secure URL. Also add your primary root domain as an additional URL in the account setup screen https://www.yourdomain.com - if on non hosted.

Also - Odoo does not pass a unique URL receipt parameter on transaction completion within the Authorize.net module. So this will need to be configured within the Settings Menu under Receipt Page - Receipt Method. If you've changed your setup at all, or if you use your Authorize.net account for any other eCommerce system, you may run into additional issues or errors. The receipt relay method is really only ideal for a single linear process for checkout/payment.

Hope this helps solve the error you're receiving. I know that the implementation of this isn't ideal and came with virtually no communication or help documentation, so it can be frustrating - especially since the transactions will not post to the CIM module within Authorize.net - so it makes it even more difficult to track transaction issues by customer.

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