Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
We are just discovering the live chat functionality available in latest OpenERP. Currently we are using Campfire for Support Chat Rooms with customers. The Chats is going to be logged in the particular chatroom.
Is there a shared chat/conference room available in OpenERP? Or are all the Chats one to one?
It would be great to have a chatroom per Customer or Customer Project where communication could happen and the chat log is save like other conversations with customers. This could be useful especially for Service companies.
Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 7/2/13, 6:29 PM|
|Seen: 1103 times|
|Last updated: 3/16/15, 8:10 AM|