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You need to contact the company from whom you have taken the software. This software is bought along with the services of customer service as well. I have a website and i have a Live Chat software too. Check out liveadmins.ae They provide you with software of Live Chat and also web greeters. Give it a shot because this software has helped my website a lot.
I have taken live chat software facility on my website through Live2Support.Com They are providing few simple steps to incorporate live chat on site, simply sign up and get code and place it on your website and it is ready to use.. monitor your site traffic and chat with your visitors and try to convert them as your valuable customers.
Initially i was not very much aware, how to install it on my site and how to use it properly but their customer support really helped me on it by their valuable suggestions. thanks to them! Continuously i am getting increment in my sales through this.
For adding any chat software on your website you need to contact the company who provides the live chat software. After signing up you will get a code then place that code on your website and start using that. In my opinion it is better to go for Live Chat services rather than any chat software.
Being a small business owner, I usually donât get much time to chat. So, I am using live chat services from LeadsByChat since they provide me dedicated agents who handle my web visitorâs queries. Results are far better than earlier. Just want to recommend you the same if you want chat services rather than software. However, if you have time to chat with your visitors then software would be good option for sure.
For my business website, I have opted for Banckle Chat which is very easy to use live chat for operators/agents as well as visitors. It allows me to not only chat with my website visitors, but also track and monitor the traffic on my website. I can also provide remote customer support via web conferencing for my visitors using this app. Also, mobile iOS and android apps are available!
Hi Kevin, most live chat software providers that I have come across let you add live chat with just a piece of HTML, once this has been pasted onto your site you are then ready to chat with your visitors. We chose Click4Assistance for our website as they are UK based and most suitable to our business requirements. Their website can be found at http://www.click4assistance.co.uk
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|Asked: 2/11/14, 6:53 AM|
|Seen: 2293 times|
|Last updated: 3/16/15, 8:10 AM|