Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
How would I map a newely created issue coming from an email (firstname.lastname@example.org) (which openERP fetches) to a customer which already is present in the Partners table?
The helpdesk module understands that theres an email with that customer already so it'll say right that on the issue itself (<name> to Administrator), but not inside the History tab of the customer. (The tab is empty, no issue created by/for this Partner)
This must be some kind of server action (I'm guessing a piece of Python code which will get executed when a new Issue is created ?), right?
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 6/26/14, 2:54 AM|
|Seen: 1095 times|
|Last updated: 3/16/15, 8:10 AM|